AI-Native Decision Layer
for Enterprise Operations
Solvio AI orchestrates complaint management, compliance analysis and operational decisions across your existing systems.
Doesn't replace existing systems — adds an intelligent decision layer on top.
Built for modern financial institutions
Enterprise Complaint Operations Are Broken
Traditional processes are plagued by manual work, slow responses, and compliance risks — blocking enterprise growth.
Manual Complaint Classification
Teams spend hours manually classifying complaints, leading to errors and delayed responses.
Slow Operational Response
Siloed systems and manual approvals extend the resolution time of critical complaints.
Compliance Risks
Lack of audit trails and inconsistent decisions create regulatory fine and reputational risk.
AI-Powered Complaint Operations
Solvio AI delivers an intelligent decision layer that automates and supervises the entire complaint lifecycle.
AI Complaint Classification
Accurately classify, prioritize, and route incoming complaints in milliseconds.
Compliance Validation Engine
Automatically verify that every decision meets legal and regulatory requirements.
Human-in-the-Loop Decision Control
Integrate human approval for critical decisions. AI recommends, humans govern.
Execution Strategy Automation
Automatically forward and execute approved decisions to downstream systems.
Full Audit Traceability
Maintain complete audit records of every decision, approval, and action. Regulator-ready.
Multi-System Integration
Seamless integration with email, Jira, Azure DevOps, CRM, and core banking systems.
End-to-End Intelligent Process
Every step from complaint intake to resolution is tracked, supervised, and recorded.
- 01Complaint Received
- 02PII Masking
- 03AI Classification
- 04Compliance Analysis
- 05Confidence Score Check
- 06Human Review
- 07Execution Strategy
- 08Resolution Submission
- 09AI Validation
- 10Customer Notification
One dashboard, every device
Monitor complaint operations from anywhere. Fully responsive web app; native iOS and Android apps coming soon.
app.solvioai.uk
Web app
Available now
iOS app
Coming soon
Android app
Coming soon
Flexible Deployment Models
Cloud or on-premise — Solvio AI adapts to every enterprise need.
SaaS
- Cloud hosted
- Fast onboarding
- Automatic updates
- 24/7 monitoring
- Elastic scaling
Ideal for SMEs and growing businesses
On-Premise
- Full data control
- Regulatory compliance
- Dedicated infrastructure
- Advanced security
- On-site support
Ideal for banks and large enterprise institutions
Plans for Every Scale
From free tier to enterprise SLA. Feature sets match the same plan definitions as the product. Prices in USD, billed monthly.
Free
Fixed-limit entry tier for trials and low volume.
- 1 AI agent
- 100 operations / month (fixed limit)
- Core dashboard
- Complaint management essentials
- No overage (stops when limit is reached)
Starter
Shared infrastructure and metered overage for growing teams.
- 2 AI agents
- 500 operations / month
- Overage pricing ($0.06 / operation)
- Basic SLA and performance tracking
- Shared task infrastructure (queue-based)
- Email support
Scale
Isolated agents, compliance logs, and high-priority queues.
- 5 AI agents
- 1,000 operations / month
- Lower overage rate ($0.049 / operation)
- Isolated agent runtime model
- Full compliance and audit logs
- High-priority task queue
- Scalable architecture
Enterprise
Custom capacity, full isolation, and dedicated operations support.
- Unlimited scale (custom quote)
- Fully isolated AI agents (runs only on your data)
- Dedicated task scheduler and processing infrastructure
- Custom AI agent flows with n8n
- Advanced reporting and insights
- Custom integrations
- Dedicated technical support and SLA
Enterprise-Grade Security
Every decision is tracked, verified, and recorded in an auditable manner.
Human-in-the-Loop Decisions
Critical operations always require human oversight. AI recommends, humans approve.
Full Audit Traceability
All decisions, approvals, and actions are written to immutable records.
Compliance-Ready Architecture
Full compliance with GDPR and sector-specific regulatory requirements.
Secure Data Processing
PII masking, end-to-end encryption, and secure data handling protocols.
Transform Complaint Operations
with AI
See how your team can integrate Solvio AI with your existing systems.